MILESTONE PROGRAMMES Induction Programme for PA Staff [within first three months of service] (a) Support staff (b) Executive Staff Induction Programme for Community Leaders[within first six months of service] Fundamentals of Community Development: Partners in Harmony (PIH) (for both PA Staff and Community Leaders) [within first year of service for staff and second year for community leaders] Certificate in Field Management for PA Staff (CFM) [within first six months of appointment] (a) Field Support Staff (b) Field Executive Staff (c) Field Management Officers Certificate in Grassroots Leadership for Office Bearers (CGL) [within first six months of appointment] (a) Chairman/Vice-Chairman (b) Secretary/Assistant Secretary (c) Treasurer/Assistant Treasurer/Auditor Higher Certificate in Community Development (HCCD) (for both PA Staff and Community Leaders) [requirement: completion of CFM/CGM] Advanced Certificate in Community Leadership (for both PA Staff and Community Leaders) [requirement: completion of HCCD] ORGANISATIONAL EXCELLENCE PROGRAMMES Volunteer Management How to Do an Annual Constituency Workplan Event Management Measurement and Monitoring of Results Managing Residents' Committees Effectively Effective Meetings and Facilitation WITs Convention Preparatory Course WITs Leaders Training Programme Basics of Newsletter Publication Protocol for Community Events Media Management Publicity and Marketing IT for Community Work Conducting Successful House Visits How to Be an Effective Emcee Effective Negotiation Skills Practical Malay for PA Practical Mandarin for PA Train the Trainers Certificate Programme for NACLI Adjunct Faculty SPECIAL LEADERSHIP PROGRAMMES Learning Community Programmes Harmony Programmes Sun Tzu's Art of War Series The SY.M.FER.NY©Approach to Highly Effective Teams Community Icebreakers LEAD Practice Series Knowledge Kopitiam™ for Leaders Executive Leadership Programmes Leadership Retreats Profiling Tools